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Title page for ETD etd-05012008-115556


Type of Document Dissertation
Author Zepf, Birgit Bernadette
Author's Email Address BbZepf@gmail.com
URN etd-05012008-115556
Title Sponsorship as an Internal Marketing Tool: Employees' Sponsorship Assessments and Their Effect on Job Attitudes
Degree Doctor of Philosophy
Department Sport Management, Recreation Management, and Physical Education, Department of
Advisory Committee
Advisor Name Title
Aubrey Kent Committee Chair
Jeffrey James Committee Member
Jerome Cronin Committee Member
Michael Mondello Committee Member
Keywords
  • Sponsorship
  • Marketing
  • Strategic Management
  • Sport sponsorship
  • Internal Marketing
  • Marketing Communications
Date of Defense 2008-04-22
Availability unrestricted
Abstract
While much of the sponsorship literature has focused on analyzing the effects of sponsorship on consumers (e.g., Gwinner, 1997; Madrigal, 2001; Rajaretnam, 1994), research on the internal effects of sponsorship on a sponsor company’s workforce has been rare (Grimes & Meenaghan, 1998; Hickman, Lawrence, & Ward, 2005). At the same time, both, sponsorship and internal marketing researchers have recommended further investigation of the use of external marketing tools such as sponsorship for internal marketing purposes (Cornwell & Maignan, 1995; Dolphin, 2003; Lings & Greenley, 2005).

The purpose of this study was to assess how sponsorship as a marketing communications tool affects employees’ perceptions of an organization’s corporate image, their person-organization fit, and organizational identification. Data were collected from employees of a quick service restaurant chain (N=231). After establishing the reliability and validity of the measurement instrument, multiple regression analysis was used to determine the relationship between four different sponsorship factors and the outcome variables. Sponsor-property fit perceptions as well as the perceived sponsor goodwill were most influential on all the outcome factors, while a personal interest in the sport by employees appeared to foster organizational identification. Overall, the study results suggested that attitudes towards sponsorship activities rub off on employees in a similar way as they do on consumers, and supported its use as a potential internal marketing tool.

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