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Title page for ETD etd-11112005-090647


Type of Document Thesis
Author Kim, Su Y.
Author's Email Address syk02d@garnet.fsu.edu
URN etd-11112005-090647
Title Determinants of Mass Customization Adoption: Relationship Management in the Apparel Industry
Degree Master of Science
Department Textiles and Consumer Science, Department of
Advisory Committee
Advisor Name Title
Susan S. Fiorito Committee Chair
Jeanne Heitmeyer Committee Member
Pushkala Raman Committee Member
Tonya Toole Committee Member
Keywords
  • Mass Customization
Date of Defense 2004-06-04
Availability unrestricted
Abstract
The purpose of this study is to examine the relationship between four proposed characteristics: organizational, individual, technological, and environmental, and retailers’ and consumers’ willingness to adopt mass customization. The sample of this study consists of 66 managers and 274 consumers. The researcher obtained seven findings from the hypotheses testing. The determinants of mass customization adoption were managers’ technology and environmental characteristics, and consumers’ individual, technology, and environmental characteristics.
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